Enter the IP address you confirmed in the previous step and click OKįirewalls or other security software could cause your Brother printer not to scan as it may reject the network connection needed for the network scanning software to work properly.If you get the UAC (User Account Control) screen, click Continue or Yes (for admin), or enter the admin password and click OK or Yes.Then type the word ‘scanner’ in the search box and click View scanners and cameras Open the Scanner Properties by clicking Start and select Control Panel.Note: If the IP address on the network configuration list displays 0.0.0.0, give it about a minute or so and try again. Press Black (Mono) Start or Color Start or Start.To print the network configuration list, do the following: If Brother Printer won’t scan, obtain its IP address by printing a network configuration list, which prints a report of all current network configuration including the network print server settings. Check the IP address of your Brother printer RELATED: FIX: Printer is offline in Windows 7, 8, 10 5.
Download the Full Driver & Software package and follow the instructions available.Go to Downloads section in Brother website.
To do this, you need to open Printer Properties where you’ll find options on how to operate the printer such as configuring ports and hardware related customizations. Check that the printer is available to print RELATED: How to fix printer queue in Windows 10, 8, 7 3. Check your connectionĬonfigure your Brother printer if you want to use the network scanning tool, via the peer-to-peer network environment, because it works from a server computer, not client PCs. What you can do therefore is press a button on the printer and see if it will wake it up from sleep mode, then check whether the printer power cable is plugged in to a power outlet and all power switches are turned to ON.Ĭheck the LCD display if there are any error messages like paper jam, ink/toner empty, and if there’s a specific error message, troubleshoot to clear it.
When you power on the Brother Printer, and find that the LCD display is blank, then it means it is either off or in sleep mode. Check that the machine is powered on and without errors